Each order you place on comes with a gift package. In case of ordering multiple items, all items are packed in the same box, but each with its own gift packaging.

For each shipment, will send you an informative e-mail with the tracking number to update your shipment.

In any case that you wish the shipment of your order to be done with a different company from the cooperating one, you are charged the shipping costs.

We will do our best to send your order as soon as possible, but we are not responsible for any delays that may occur due to remote areas from urban centers or due to adverse weather conditions or other emergencies.

When ordering, please be sure of your details and shipping address, as we cannot alter your order when it has been forwarded for delivery.

Upon receipt you may be asked to sign. Anyone can pick up and sign for you in the delivery address. For this reason, we are not responsible for any order lost in the building you have chosen for delivery, e.g. an office complex.



Orders placed on are shipped with the partner courier company (ACS Courier).

Shipping costs depend on the delivery address of the order and will be accurately calculated after your registration and sign-in to For your convenience at the top of etch page there is the shipping cost calculation tool. There you can select the shipping location to calculate the cost before you register at the online store.

The calculation of the shipping cost is based on the table below.







Up to weight of 0.5 kg

In case you wish your order to be shipped with any other courier, the cost is borne solely by you.

Orders shipped to countries outside EU are likely to be subject to customs duties or other import duties, which are borne by the customer. cannot know exactly whether there will be a charge upon their entry into each country and what the exact amount will be, as the customs duty policy differs from country to country.

More details available in our terms and conditions page.

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